What should I do if a family member is affected by problem gambling?

You can contact our support team at support@ak44c.cam or through 24/7 live chat. We will help take the necessary steps regarding the account in question.

Safe and Responsible Gaming

Play responsibly at ak44c —
keep the fun in control

ak44c believes entertainment should be enjoyable and safe. Our responsible gaming tools and guidelines will help you have fun while staying within the right limits.

What is responsible gaming?

Gaming is for fun — it should not become a source of problems.

Responsible gaming means using gaming as a healthy form of entertainment — not as a cause of financial or mental problems. ak44c always wants its players to play with the right mindset, control and awareness.

Gaming is never a way to earn a living or solve financial problems. It is a form of entertainment and should always be enjoyed within your means. We provide various safety tools and guidance to help ensure your gaming experience stays positive at all times.

Our protection tools

ak44c offers several effective tools to keep you in control.

Deposit Limit

You can set a daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately, and raising it requires a wait of at least 7 days, protecting you from impulsive decisions.

Time-Out Break

You can take a set break ranging from 24 hours to 30 days. During this period your account will be completely inactive. Once the break ends, your account will be reactivated automatically.

Self-Exclusion

If you feel gaming is getting out of control, you can request to exclude yourself for a period of 6 months to 5 years. There will be no option to reactivate your account during this period.

Loss Limit

Set a maximum loss limit on a daily, weekly or monthly basis. Once the limit is reached, your session will automatically end and you will not be able to lose any more.

Support Assistance

If gaming becomes a problem, our 24/7 Bengali live chat support team is always ready to help. Asking for help is a sign of strength.

Bet Limit

Set the maximum amount you can bet per session or per game. This keeps your budget safe and protects you from impulsive decisions.

Warning signs of problem gambling

If these signs appear, it is time to seek help.

Stay aware — pay attention to these signs

Repeatedly playing to win back lost money (Chasing Losses)
Neglecting family, friends or work because of gaming
Feeling unable to stop gaming
Spending more money than your budget allows
Going into debt or borrowing money because of gaming
Lying or hiding the truth about gaming
Feeling restless or irritable without gaming
Multiple failed attempts to stop gaming

If any of the signs above appear in you, please contact our support team right away or follow the self-assessment steps provided below.

How to set limits?

Secure your protection in just a few simple steps.

Log in to your account

Open the "Responsible Gaming" section

Find the "Responsible Gaming" option in the settings menu.

Choose your preferred limit

Select whichever you need — deposit limit, loss limit, bet limit or time-out.

Set the amount or duration

Enter the amount or duration and confirm. The change will take effect immediately.

Get help from support

If you have trouble setting limits on your own, contact us via 24/7 live chat or at [email protected].

21+ Age Requirement and Core Principles

ak44c is for adults only — no exceptions.

21+

Age Restriction

Gaming at ak44c is only for those aged 21 and above. Age verification is mandatory when opening an account. Participation by minors is strictly prohibited, and any violation of this rule will result in the immediate closure of the account.

If there are any minors in your household, use parental control software on your device and keep your login details secure.

Responsible Gaming Principles

Play for entertainment only — not as a source of income
Only spend money whose loss will not affect your household
Take regular breaks and respect your time limits
Do not play under the influence of alcohol or when under mental stress
Avoid placing further bets to recover lost money
Your relationships with family and friends matter more than gaming
Review your gaming history and spending regularly
If you need help, contact support immediately

Self-Exclusion Details

The most effective step you can take to protect yourself.

What is self-exclusion?

Self-exclusion is a measure through which you can voluntarily disconnect yourself from the ak44c platform temporarily or for a longer period. During the chosen period, no betting, depositing or gaming will be possible.

For how long?

You can choose self-exclusion for 6 months, 1 year, 2 years or 5 years. Once selected, it cannot be cancelled before the period ends, which gives you genuine protection.

How to apply?

Apply directly from settings or email us at [email protected]. Write "Self-Exclusion Request" in the subject line — we will deactivate your account within 24 hours.

What happens after the exclusion ends?

Once the set period ends, our team will reach out to you and a brief assessment will be arranged before your account can be reactivated.

Responsible Gaming FAQ

Common questions and our answers.

Lowering a limit takes effect immediately. To raise a limit, you must wait at least 7 days after submitting the request — this protects you from making harmful decisions in the heat of the moment.

Yes, your account balance remains completely safe during a time-out or self-exclusion. Once the period ends, you will be able to withdraw your funds.

You can contact our support team at [email protected] or through 24/7 live chat. We will help take the necessary steps regarding the account in question.

No, it is not possible to lift a self-exclusion before the chosen period ends. This is intentionally designed so that you receive genuine protection.

Yes, you can keep multiple limits active at the same time. Having a deposit limit, loss limit and bet limit all active together provides the highest level of protection.

Age verification is mandatory at registration. We request additional identity verification in any suspicious case. Deposits and withdrawals remain on hold until verification is complete.

Yes, log in to your account and go to the "Transaction History" or "Game History" section to view your complete gaming and financial transaction records.

Enjoy safely — ak44c is here for you

Use responsible gaming tools and enjoy a fun experience in our wide game lobby.

Have more questions?

Find answers to all common questions on our FAQ page.

View FAQ

Casino Games

Enjoy live dealer, slots and many more games safely.

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Play responsibly at ak44c — keep the fun in control